Terms of Service

1. Acceptance of Terms

By accessing and using the Quantum Paradigm website and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms of Service, please do not use our Services.

2. Description of Services

Quantum Paradigm provides digital marketing services including but not limited to:

• AI-Driven Website Development and Migration
• AI Engine Optimization (AEO) and Generative Engine Optimization (GEO)
• AI-Enhanced Social Media Marketing
• Digital Strategy Consulting
• Website Audits and Analysis

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. Service Agreements

3.1 Free Audit: Our free AI Visibility & Site Audit is provided "as-is" without any guarantee of service engagement. The audit is for informational purposes only.

3.2 Paid Services: Specific terms, deliverables, timelines, and payment schedules for paid services will be outlined in a separate Service Agreement or Statement of Work (SOW).

3.3 Client Limit: We limit our client intake to maintain service quality. Acceptance as a client is at our sole discretion.

4. AI Visibility Guarantee

Our 90-day AI Visibility Guarantee applies to specific service packages as outlined in your Service Agreement. The guarantee is subject to:

• Client providing timely access to required assets and information
• Client implementing recommended changes within specified timeframes
• Adherence to all terms outlined in the Service Agreement
• AI search engines maintaining current operational standards

Refund requests under the guarantee must be submitted in writing with supporting documentation.

5. Payment Terms

5.1 Invoicing: Invoices are issued according to the payment schedule in your Service Agreement.

5.2 Payment Due: Payment is due within 15 days of invoice date unless otherwise specified.

5.3 Late Payments: Late payments may incur a 1.5% monthly interest charge and may result in service suspension.

5.4 Refunds: Refund policies are outlined in your specific Service Agreement. Generally, work already completed is non-refundable.

6. Intellectual Property

6.1 Client Content: You retain all rights to content you provide to us. By providing content, you grant us a license to use it for providing Services.

6.2 Our Deliverables: Upon full payment, you receive ownership of custom deliverables created specifically for you (designs, content, etc.).

6.3 Our Tools & Methods: Our proprietary tools, methodologies, templates, and processes remain our exclusive property.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the business relationship. This obligation continues for 2 years after service completion.

Exceptions include: (a) information that becomes publicly available, (b) information required to be disclosed by law, (c) information independently developed.

8. Client Responsibilities

Clients are responsible for:

• Providing accurate information and timely feedback
• Providing necessary access to accounts, websites, and platforms
• Reviewing and approving deliverables within agreed timeframes
• Ensuring they have rights to all content provided to us
• Maintaining backups of their own data

9. Limitation of Liability

Quantum Paradigm shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or related to your use of our Services.

Our total liability for any claim arising from Services provided shall not exceed the amount paid for those specific Services.

10. No Guarantees of Results

While we strive for excellence, we cannot guarantee specific business results such as revenue increases, lead generation numbers, or search engine rankings, except where explicitly stated in writing (such as our AI Visibility Guarantee with its specified conditions).

Digital marketing results depend on many factors outside our control, including market conditions, competition, and third-party platform changes.

11. Service Termination

11.1 By Client: Clients may terminate services with 30 days written notice. Payment is due for all work completed and committed resources.

11.2 By Us: We reserve the right to terminate services immediately if: (a) payment terms are violated, (b) client behavior is abusive or inappropriate, (c) client requests violate our policies or applicable laws.

12. Third-Party Services

Our Services may involve third-party platforms and tools (Google, Meta, hosting providers, etc.). We are not responsible for third-party service changes, outages, or policy modifications.

Clients are responsible for maintaining their own accounts and complying with third-party terms of service.

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our Services after changes constitutes acceptance of modified terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable international business law. Any disputes shall be resolved through good-faith negotiation or, if necessary, binding arbitration.

15. Contact Information

For questions about these Terms of Service, please contact us: